Privacy Policy
Your privacy is important to Natural Essence By Bruno Cajelli. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and health information. This information is collected when you book an appointment, fill out a contact form, subscribe to our newsletter, or otherwise communicate with us.
- Payment Information: When you make a payment for our services, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processor and is not stored on our servers.
- Website Usage Information: We collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected using cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to provide you with our wellness services, including scheduling appointments, communicating with you about your health, and providing personalized recommendations.
- To Process Payments: We use your payment information to process payments for our services.
- To Communicate with You: We use your contact information to communicate with you about our services, promotions, and other updates. You can opt-out of receiving marketing communications at any time.
- To Improve Our Website and Services: We use website usage information to analyze trends, administer the website, and improve our services.
- To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze trends, and track your movements around the website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [insert contact information].
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at [insert contact information].